--- title: Mindbody and ActiveCampaign Integration - How to Add or Update a MINDBODY Client from ActiveCampaign description: With the release of CRMConnect v1.30, you can now push contacts from ActiveCampaign to MINDBODY automatically. This feature allows you to either create a new client in MINDBODY or update an existing one. --- [Skip to content](https://help.apiant.com/mindbody-and-activecampaign-integration-how-to-add-or-update-a-mindbody-client-from-activecampaign#main-content) English Show submenu for translations ![apiant-logo-forum.png\]](https://help.apiant.com/hs-fs/hubfs/apiant-logo-forum.png?height=40&name=apiant-logo-forum.png) Open main navigation Close main navigation - English Show submenu for translations - Go to apiant.com Go to apiant.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.apiant.com/?hsLang=en) 2. [CRMConnect](https://help.apiant.com/crmconnect?hsLang=en) 3. [Mindbody to ActiveCampaign](https://help.apiant.com/crmconnect?hsLang=en#mindbody-to-activecampaign) # Mindbody and ActiveCampaign Integration - How to Add or Update a MINDBODY Client from ActiveCampaign ## With the release of CRMConnect v1.30, you can now push contacts from ActiveCampaign to MINDBODY automatically. This feature allows you to either create a new client in MINDBODY or update an existing one. With the release of **CRMConnect v1.30**, you can now push contacts from **ActiveCampaign** to **MINDBODY** automatically. This feature allows you to either create a new client in MINDBODY or update an existing one. #### **How It Works** When a new contact is added in **ActiveCampaign**, it can be manually entered, submitted through a form, or added via a workflow. To sync this contact with **MINDBODY**, you need to add a specific contact tag. ### **Steps to Add or Update a MINDBODY Client** **1. Create or Select a Contact in ActiveCampaign** - Enter the contact’s details, including name, email, and phone number. - Ensure any required fields in MINDBODY (such as birthdate) are filled in ActiveCampaign. **2. Apply the ActiveCampaign contact Tag** - The tag to trigger the sync is: **updatembo** ![Document image](https://images.archbee.com/Y2QGD8otsIOv4e0hQQnqa/Jyy4BPKmuIy37Ny2pcFlR_image.png?format=webp)   - This tag can be added: - **Manually** to the contact - **Automatically** via a form submission - **Through a workflow** in ActiveCampaign **3. MINDBODY Sync Process** - Once the tag is added, the system will check MINDBODY: - If the contact **already exists**, it updates the details. - If the contact **does not exist**, it creates a new entry in MINDBODY. - After the update is complete, the system **removes the tag automatically** to prevent duplicate updates. **4. Confirm the Contact in MINDBODY** - Search for the contact in MINDBODY using the name or email. - Verify that the details have been updated or a new record has been created. #### **Using the TAG in an ActiveCampaign automation**  When a tag is added manually to a contact record, ActiveCampaign's system webhook is automatically triggered. However, when a tag is added via automation, the webhook is not triggered. This is a known behavior in ActiveCampaign.   Support article from ActiveCampaign - LINK  To work around this, you can manually add a "Webhook" action within the automation where the tag is added. Here's how you can do it:   - Contact **support@apiant.com** to have them provide the webhook url for your APIANT account - Edit the Automation: - Click on "Automations" in the left menu. - Click "Edit" for the automation you want to modify. - Add the Webhook Action: - Click the node (+) where you want to place the webhook. - In the “Add an action” modal, click “Workflow” and then “Webhook.” - Enter the URL to post to and click “Save.” #### **Important Notes** - **Ensure Required Fields Are Filled**: - If **MINDBODY requires a birthdate**, make sure this field is completed in ActiveCampaign before adding the tag. - If missing, the sync **will fail**. You can either enter the birthdate or change MINDBODY settings to make it optional. #### **Summary** By adding the **updateMBO** tag to a contact in **ActiveCampaign**, you can seamlessly sync contact details with **MINDBODY**. This feature ensures that new and existing clients remain up to date across both platforms. 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