There are 3 settings in your user details that impact message deliverability:

It's essential to keep other apps updated when Intercom users unsubscribe, have bounced or have marked emails from your team as spam - automatically.

Here are a few handy templates to do just that:

ActiveCampaign

When User is unsubscribed, bounced or marked as spam in Intercom Then Tag contact in ActiveCampaign

Update ActiveCampaign with a tag when Intercom users unsubscribe, bounce or are marked as spam.

Mailchimp

When User is unsubscribed, bounced or marked as spam in Intercom Then Unsubscribe email in Mailchimp

Unsubscribe emails in Mailchimp when Intercom users unsubscribe, bounce or are marked as spam.

Constant Contact

When User is unsubscribed, bounced or marked as spam in Intercom Then Opt out in Constant Contact

Opt out contact in Constant Contact when Intercom users unsubscribe, bounce or are marked as spam.

Freshsales

When User is unsubscribed, bounced or marked as spam in Intercom Then do not disturb in Freshsales

Check Do Not Disturb on leads and contacts in Freshsales when Intercom users unsubscribe, bounce or are marked as spam.

DonorPerfect

When User is unsubscribed, bounced or marked as spam in Intercom Then Unsubscribe in DonorPerfect

Unsubscribe donor in DonorPerfect when Intercom users unsubscribe, bounce or are marked as spam.

Let us know which other app you'd like to update with Intercom user unsubscribes, etc...

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